The Single Best Strategy To Use For Lunarpages Coupon

posted on 10 Jan 2015 19:19 by tony937
Next, many of the customer help reps are rude and Over-all incapable of solving problems or unwilling to try. Third, LunarPages desires its buyers to use the net HelpDesk (and following launching The brand new web site for it, they eliminated the [...]

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I am unsure wherever the significant customer assistance rankings for LunarPages come from. To begin with, they do NOT present toll-free of charge purchaser aid any longer - You should pay to take a seat on keep for up to an hour or so in the event the system dumps you right into a mailbox that is complete.

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I dont know nor treatment how these guys acquired these substantial reviews or awards. I haven't experienced this kind of negative support and bad customer service from any corporation in my fourteen several years in IT.

But, if it were a retail store and the account was shut, they would give money, so I think that Lunar Pages really should Slice a Test. I feel Lunar Internet pages should really transform their coverage to mail the refund again to The client once the account is shut or send out it to a different account of The shopper’s choosing. Sending it to a different entity for them to pay the customer back instead only slows down the payment to The shopper. If that customer experienced horrible experiences with the company like I did, it only will make a bad problem even worse.

The one problem I've at any time experienced with them was a threatening to suspend my account on account of spam abuse, which was a thing that wasnt my fault in the slightest degree. They labored with me very quickly to have it fixed and perhaps do examining up to view if I'd had any more issues with it.

It is too negative that Lunar Webpages will allow their assistance personnel to deal with their buyers so badly and to ignore requests for aid. If the remainder of the corporation done and Clay did today, I would not have remaining.

An additional level that arrived as a result of in looking into Lunarpages was the uncanny emphasis they place on customer assist. It appears they head out in their way to generate The client feel that 24/7 help is offered if essential.